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FAQ

Policy for Refunds, missed classes, credits and/or make up sessions

Why should I sign my player up for just power skating when all the hockey programs/school/camps offer power skating?

  We are fortunate in the GTA to have so many offerings to train our players. There are times when your player needs to be taught all hockey skills and there are other times that they need to focus on skating or shooting or passing or stickhandling. We specialize in skating; our sole focus is to improve your players skating which leads to increased efficiency, speed, power, agility, balance and more. Skating is the foundation of hockey – why wouldn’t you want to go to a specialist?

Why should I choose Edge Power Skating?

Edge Power skating offers the best of both hockey and figure skating technique. We all coach in hockey skates and we bring pucks on the ice. The Coaches often co-coach with one another with one coach who has a hockey background and the other a figure skating background; providing a healthy balance with technical expertise and experience.

Further, our clients have told us they believe in our program and in our system (see Testimonials).

Based on 5 years of data collected from our client base, we consistently rank 8.5/10 or higher on meeting expectations as well as clients stating that they are extremely likely to recommend our program and sign up for additional sessions within the next 6 months.

Are waiting lists available?
Yes.  If you register on a waitlist, you will be contacted only if a registration slot becomes available.  No payment is required to be on the waitlist.

My player broke his collarbone &/or has an illness, can I get a credit or refund?

A credit may be granted if sickness or injury prevents a skater from being able to participate.  A doctor's note will be required.  The credit can be redeemed for future sessions. Credit will never expire and can be transferred to anyone you wish.

My player will miss 2 of the 6 sessions due to scheduling conflicts, can we have a credit or make up class?

We are empathetic that schedules change and conflicts occur. As of September 1, 2016, we will no longer be allowing make-up classes. This is to ensure quality instruction, ensure good student to coach ratio, and minimize disruption to classes.

Do you allow drop-ins?

Drop-ins are only allowed for the Advanced or older player sessions for classes that are not sold out. These classes would include PS 301, Defense 8-10 yrs, Defense-Backward 11 yrs +,

Fast Feet 10-12 yrs and Fast Feet 13 yrs+.

There are NO drop ins for PS 001 fundamentals, PS 101 House League, PS 101 Advanced, PS 201 intro.

I have to withdraw my player from a session, can I get a refund?

A refund will be given, if we are notified 2 weeks prior to the session starting, less $50.00 administration fee. After the start date of any program, there will be no refund or credit for any cancellation

I just found out my child has soccer/3-on-3/baseball/swimming conflicts with your program, can I get a refund?

A refund will be given, if we are notified 2 weeks prior to the session starting, less $50.00 administration fee. After the start date of any program, there will be no refund or credit for any cancellation.

Our children’s grandparents can babysit the kids on the PA day now, can we please get a refund for all 3 players?

There will be no refund for any cancellation of a 1-3 day clinics or camps OR that offers less than 8 hours instruction. Example – PA day camps, New Years day camp.

Are summer camp registrations refundable?

We offer full refund before June 15th, less $50 administration fee.

With 28 days notice (or 1 month) we offer 50% refund (less $50 admin fee)  & 50% credit . Less than one month prior to camp starting; No refunds will be issued.

A credit may be granted if sickness or injury prevents a skater from being able to participate.  A doctor's note will be required.  The credit can be redeemed for future sessions. Credit will never expire and can be transferred to anyone you wish.